All components of Bathroom Butler® stainless steel grab rails are guaranteed against any manufacturing defects for a period of 5 years from date of purchase, as printed on the sales docket, which must be provided as proof of purchase.

Excluded from this warranty are damages resulting from force majeure (Acts of God), including, but not limited to, lightning and floods, fair wear and tear, misuse, wilful damage, negligence, repair of device without the approval of Bathroom Butler or damage resulting from incorrect installation.

The manufacturer’s liability is limited to repair or replacement of stainless steel grab rails only. No claim for consequential damage and/or labour and/or transport will be entertained. Damages arising from misuse of the grab rails will render the warranty invalid.

This warranty is only valid when the product has been purchased from an authorised reseller or country/territory distributor, and is only valid within the geographical borders of the country/territory that it was originally purchased. This warranty only extends to the original purchaser of this product and is not transferable.

*Some products or ranges are only available in selected geographical regions


To keep your product in pristine condition it is important to clean regularly. Simply use a warm damp cloth then buff it dry with clean dry cloth.If you choose to use a specialized cleaning product such as a stainless steel cleaner, make sure it is Chlorine-free.When cleaning the wall or tiles around your grab rail make sure the cleaning products are Chlorine-free as this could cause permanent damage to the surface of your stainless steel product. Do not use any acid based cleaning products or tile grout cleaner any where near your grab rail as these cleaning products will cause permanent damage to the surface of your stainless steel grab rail.