Offering peace of mind
Manufacturing Warranty: All components of Bathroom Butler® stainless steel bathroom accessories with RIGID Loc Mounting system, excluding the colour finishes, are guaranteed against any manufacturing defects for a period of 15 years from date of purchase, as printed on the sales docket, which must be provided as proof of purchase. This updated Guarantee only applies to bathroom accessories with RIGID Loc purchased after 1 January 2020, all bathroom accessories with RIGID Loc purchased prior to 1 January 2020 carry a 10 year Limited Guarantee. All other bathroom accessories without RIGID Loc mounting system carry a 5 year Limited Guarantee.
Colour Finishes: All PVD coated and other colour finishes are guaranteed against any manufacturing defects for a period of one year from the date of purchase.
Excluded from this warranty are damages resulting from force majeure (Acts of God), including, but not limited to, lightning and floods, fair wear and tear, misuse, wilful damage, negligence, repair of device without the approval of Bathroom Butler or damage resulting from incorrect Installation.
The manufacturer’s liability is limited to repair or replacement of bathroom accessories only. No claim for consequential damage and/or labour and/or transport will be entertained. Damages arising from misuse of the bathroom accessory will render the warranty invalid.
This warranty is only valid when the product has been purchased from an authorised reseller or country/territory distributor, and is only valid within the geographical borders of the country/territory that it was originally purchased. This warranty only extends to the original purchaser of this product and is not transferable.
*Some products or ranges are only available in selected geographical regions