{"id":496,"date":"2020-11-27T09:13:34","date_gmt":"2020-11-27T07:13:34","guid":{"rendered":"https:\/\/www.bathroombutler.com\/au\/?page_id=496"},"modified":"2021-08-12T09:22:33","modified_gmt":"2021-08-12T07:22:33","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.bathroombutler.com\/au\/frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\n\t<section class=\"section\" id=\"section_1283690125\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\n  <div class=\"banner has-hover\" id=\"banner-1006616864\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1980\" height=\"600\" src=\"https:\/\/www.bathroombutler.com\/au\/wp-content\/uploads\/sites\/6\/2021\/05\/Bathroom-Accessories-and-Heated-Towel-Rails-FAQs.jpg\" class=\"bg attachment-original size-original\" alt=\"Bathroom Butler Heated Towel Rails FAQs\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>            \n\n   <div id=\"text-box-434411164\" class=\"text-box banner-layer x5 md-x5 lg-x5 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-left\">\n                  \n\n<h1 class=\"uppercase\"><span style=\"color: #282828;font-size: 140%\" data-line-height=\"xs\">FAQ<\/span><\/h1>\n<p data-line-height=\"m\"><span style=\"color: #282828;font-size: 200%\">Find all the answers to Frequently Asked Questions on Bathroom Butler Products<\/span><\/p>\n\n              <\/div>\n           <\/div>\n                            \n<style>\n#text-box-434411164 .text-box-content {\n  background-color: rgba(255, 255, 255, 0.256);\n  font-size: 100%;\n}\n#text-box-434411164 .text-inner {\n  padding: 20px 20px 20px 20px;\n}\n#text-box-434411164 {\n  width: 80%;\n}\n@media (min-width:550px) {\n  #text-box-434411164 {\n    width: 46%;\n  }\n}\n<\/style>\n    <\/div>\n \n\n        <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1006616864 {\n  padding-top: 322px;\n}\n#banner-1006616864 .banner-bg img {\n  object-position: 70% 58%;\n}\n@media (min-width:550px) {\n  #banner-1006616864 {\n    padding-top: 500px;\n  }\n}\n<\/style>\n  <\/div>\n\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1283690125 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_1377626706\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\" style=\"max-width:1200px\" id=\"row-494036721\">\n\n\n\t<div id=\"col-986745565\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<a href=\"#heated-towel-rail-anchor\" class=\"button primary\" >\n\t\t<span>Heated Towel Rails FAQ's<\/span>\n\t<\/a>\n\n\n<a href=\"#bathroom-accessories-anchor\" class=\"button primary\" >\n\t\t<span>Bathroom Accessories FAQ's<\/span>\n\t<\/a>\n\n\n\t<div id=\"gap-1657640532\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1657640532 {\n  padding-top: 50px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<span class=\"scroll-to\" data-label=\"Scroll to: #heated-towel-rail-anchor\" data-bullet=\"false\" data-link=\"#heated-towel-rail-anchor\" data-title=\"Heated towel rail anchor\"><a name=\"heated-towel-rail-anchor\"><\/a><\/span>\n\n<h2 class=\"uppercase\"><span style=\"font-size: 200%\">FAQ <span style=\"font-weight: normal\">Heated Towel Rails<\/span><\/span><\/h2>\n<p>Every part of Bathroom Butler\u2019s heated towel rails is reparable and replaceable making it 100% serviceable. We use the latest manufacturing methods such as laser tube cutting and we have patented a reliable and innovative method of assembly for some of the most unique solutions in manufacturing.<\/p>\n<h3><span style=\"font-size: 200%\">SAFETY<\/span><\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2933154608\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2933154608-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-heated-towel-rails-safe?\" aria-expanded=\"false\" aria-controls=\"accordion-2933154608-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are heated towel rails safe?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2933154608-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2933154608-label\">\n\t\t\t\n\n<p>Yes, they are safe to use however a heated towel rail is a heating device and thus should be treated as such and used for its intended purpose.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-443270235\" class=\"accordion-item\">\n\t\t<a id=\"accordion-443270235-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-the-temperatures-of-dry-element-technology-(det)-heated-towel-rails-safe?\" aria-expanded=\"false\" aria-controls=\"accordion-443270235-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are the temperatures of Dry Element Technology (DET) heated towel rails safe?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-443270235-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-443270235-label\">\n\t\t\t\n\n<p>Yes, all our DET heated towel rails are tested and conform to the IEC 60335-1 and IEC 60335-2-43 safety standards which specify the safe temperature limits.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-567784556\" class=\"accordion-item\">\n\t\t<a id=\"accordion-567784556-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-there-any-other-international-safety-standards-that-specify-safe-surface-temperatures?\" aria-expanded=\"false\" aria-controls=\"accordion-567784556-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are there any other international safety standards that specify safe surface temperatures?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-567784556-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-567784556-label\">\n\t\t\t\n\n<p>No, the IEC 60335-1 and IEC 60335-2-43 are the only international safety standards that are recognized in most countries around the world that contain specifications of safe working temperatures.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1409411268\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1409411268-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-the-surface-of-a-det-heated-towel-rail-increase-in-temperature-when-covered?\" aria-expanded=\"false\" aria-controls=\"accordion-1409411268-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Does the surface of a DET heated towel rail increase in temperature when covered?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1409411268-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1409411268-label\">\n\t\t\t\n\n<p>Yes, thanks to Direct Intelligent Heating, the area under the towel increases in temperature when the towel is placed on the towel rail. This process does not use any additional electricity. It is also important to note that it is only the covered surfaces that increase in temperature, not the entire rail. This is a benefit of not having any fluid in the heated towel rail. The uncovered and exposed surfaces remain below an absolute temperature of 55\u00b0C.<\/p>\n<h3><span style=\"font-size: 200%\">INSTALLATION<\/span><\/h3>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-777337327\" class=\"accordion-item\">\n\t\t<a id=\"accordion-777337327-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-the-heated-towel-rails-safe-to-use-in-a-damp-environment?\" aria-expanded=\"false\" aria-controls=\"accordion-777337327-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are the heated towel rails safe to use in a damp environment?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-777337327-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-777337327-label\">\n\t\t\t\n\n<p>Yes, dry element heated towel rails are perfectly safe to use in a damp environment as they have International Protection rating of IPX5 and have been tested and comply with the relevant international safety standard.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2527834986\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2527834986-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-install-the-heated-towel-rail-above-my-bath?\" aria-expanded=\"false\" aria-controls=\"accordion-2527834986-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I install the heated towel rail above my bath?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2527834986-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2527834986-label\">\n\t\t\t\n\n<p>Bathroom Butler heated towel rails have an IPX5 rating and are therefore certified to be installed in zones 1, 2 and 3 in a bathroom which includes the area above a bath. Certification is available upon request.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2641132515\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2641132515-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-best-height-to-install-my-heated-towel-rail?\" aria-expanded=\"false\" aria-controls=\"accordion-2641132515-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the best height to install my heated towel rail?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2641132515-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2641132515-label\">\n\t\t\t\n\n<p>There is no specific height that a heated towel rail must be installed at, in most cases it is a personal choice.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2562716761\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2562716761-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-the-heated-towel-rails-easy-to-install?\" aria-expanded=\"false\" aria-controls=\"accordion-2562716761-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are the heated towel rails easy to install?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2562716761-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2562716761-label\">\n\t\t\t\n\n<p>Yes, they are easy to install and each heated towel rail is supplied with simple installation instructions along with a mounting template for accurate measuring.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1627214744\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1627214744-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-want-to-install-my-heated-towel-rail-on-plaster-at-the-top-and-on-tiles-at-the-bottom,-how-can-i-install-it-across-these-different-heights?\" aria-expanded=\"false\" aria-controls=\"accordion-1627214744-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>I want to install my heated towel rail on plaster at the top and on tiles at the bottom, how can I install it across these different heights?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1627214744-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1627214744-label\">\n\t\t\t\n\n<p>As an optional extra, Bathroom Butler can supply mounting extensions for the top section to ensure that the towel rail remains parallel to the wall.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1054369969\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1054369969-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-install-my-heated-towel-rail-myself?\" aria-expanded=\"false\" aria-controls=\"accordion-1054369969-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I install my heated towel rail myself?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1054369969-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1054369969-label\">\n\t\t\t\n\n<p>Yes, you can install your heated towel rail yourself, but according to the law a registered electrical wireman needs to connect your heated towel rail to the electrical mains.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3479027183\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3479027183-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-assume-the-cable-must-be-fitted-before-tiling?\" aria-expanded=\"false\" aria-controls=\"accordion-3479027183-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>I assume the cable must be fitted before tiling?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3479027183-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3479027183-label\">\n\t\t\t\n\n<p>Bathroom Butler heated towel rails allow for both visible and hidden wiring depending on the customer\u2019s choice. However hidden wiring is more aesthetically appealing and the conduit would have to be installed into the wall for the cable to run through before tiling. Each heated towel rail is supplied with 700mm of cable.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1774824036\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1774824036-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-install-my-heated-towel-rail-with-the-electrical-outlet-(eo)-at-the-top?\" aria-expanded=\"false\" aria-controls=\"accordion-1774824036-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I install my heated towel rail with the electrical outlet (EO) at the top?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1774824036-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1774824036-label\">\n\t\t\t\n\n<p>Yes. Only Bathroom Butler DET towel rails can be installed with the EO at the top. This is done by simply turning the Bathroom Butler DET towel rail upside down.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1597751286\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1597751286-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-installation-dimensions-and-requirements?\" aria-expanded=\"false\" aria-controls=\"accordion-1597751286-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What are the installation dimensions and requirements?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1597751286-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1597751286-label\">\n\t\t\t\n\n<p>Refer to the specifications of the specific heated towel rail.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1868308791\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1868308791-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-a-double-pole-isolator-and-do-i-require-one?\" aria-expanded=\"false\" aria-controls=\"accordion-1868308791-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is a double pole isolator and do I require one?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1868308791-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1868308791-label\">\n\t\t\t\n\n<p>A double pole isolator is a disconnecting switch that disconnects both live and neutral conductors in a single phase supply. In other words it isolates the appliance from any electricity. The heated towel rail must be connected to an isolator, where<br \/>a) the isolating switch is within 1.5m of the heated towel rail or<br \/>b) in a distribution board (if the isolating switch can be locked in the open position) or <br \/>c) a socket outlet (plug socket) where it is recommended that the heated towel rail is within 3m of the plug socket.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-1222334959\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1222334959 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3><span style=\"font-size: 200%\">PRODUCTS<\/span><\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-2519849800\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2519849800-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-purpose-of-a-heated-towel-rail?\" aria-expanded=\"false\" aria-controls=\"accordion-2519849800-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the purpose of a heated towel rail?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2519849800-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2519849800-label\">\n\t\t\t\n\n<p>The primary purpose of heated towel rails is to dry towels, which makes them a necessity. By using heated towel rails, users can benefit from dry towels, reduced water and electricity consumptions, and a beautiful storage solution that prevents a damp environment on the surface of bath towels for bacteria and mould.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-799300497\" class=\"accordion-item\">\n\t\t<a id=\"accordion-799300497-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-do-i-save-water-and-electricity-by-using-a-heated-towel-rail?\" aria-expanded=\"false\" aria-controls=\"accordion-799300497-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Why do I save water and electricity by using a heated towel rail?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-799300497-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-799300497-label\">\n\t\t\t\n\n<p>By using a heated towel rail consumers are completely drying their bath towels after each use, therefore eliminating the need to wash and tumble dry towels as often, thereby saving electricity and water.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2739419806\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2739419806-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-wattage-does-a-heated-towel-rail-run-at?\" aria-expanded=\"false\" aria-controls=\"accordion-2739419806-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What wattage does a heated towel rail run at?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2739419806-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2739419806-label\">\n\t\t\t\n\n<p>Bathroom Butler heated towel rails use similar wattage to that of 1 or 2 incandescent light bulbs, therefore a heated towel rail is very cost effective. The average wattage of a heated towel rail is between 60W and 100W. Please refer to the technical pdf file of the specific model for the exact wattage.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4285003401\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4285003401-label\" class=\"accordion-title plain\" href=\"#accordion-item-will-my-heated-towel-rail-rust?\" aria-expanded=\"false\" aria-controls=\"accordion-4285003401-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Will my heated towel rail rust?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4285003401-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4285003401-label\">\n\t\t\t\n\n<p>No, all polished heated towel rails are made from Grade 304 Stainless Steel which is rust resistant.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3865968135\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3865968135-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-heated-towel-rails-made-from?\" aria-expanded=\"false\" aria-controls=\"accordion-3865968135-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What are heated towel rails made from?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3865968135-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3865968135-label\">\n\t\t\t\n\n<p>All polished heated towel rails are made from Grade 304 Stainless Steel, which is 100% recyclable.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1884275294\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1884275294-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-take-care-of-my-stainless-steel-product?\" aria-expanded=\"false\" aria-controls=\"accordion-1884275294-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I take care of my Stainless Steel Product?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1884275294-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1884275294-label\">\n\t\t\t\n\n<p>To clean the product firstly switch OFF your heated towel rail and allow it to cool down. Secondly wipe it down with a warm damp cloth then buff it dry.<\/p>\n<ul>\n<li><strong>Removing light scratches:<\/strong> Metal polish can be used to remove light scratches or blemishes.<\/li>\n<li><strong>Tile grout cleaner is out:<\/strong> Never use tile grout cleaner on your Grade 304 Stainless Steel products, as it will cause brown marks that are almost impossible to remove. If you are retiling your bathroom \u2013 it is always better to remove any stainless steel fittings or fixtures beforehand, and only re install them once the grout has been successfully applied and the excess tile grout has been removed.<\/li>\n<li><strong>Steel wool is a no-no:<\/strong> Never scour the surface with steel wool, as it will cause scratches on your Stainless Steel product and it will contaminate the surface.<\/li>\n<li><strong>Chlorine will damage the surface:<\/strong> Avoid any household detergents that contain Chlorine as this can affect the surface finish of your Stainless Steel product.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-700639531\" class=\"accordion-item\">\n\t\t<a id=\"accordion-700639531-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-should-you-fold-the-towel-over-the-heated-towel-rail?\" aria-expanded=\"false\" aria-controls=\"accordion-700639531-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How should you fold the towel over the heated towel rail?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-700639531-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-700639531-label\">\n\t\t\t\n\n<p>For optimum drying, we recommend that a towel is folded twice creating 4 layers and then placed on the horizontal bars of the heated towel rail. By folding the towel in 4 layers, the heat is trapped under the towel which then slowly seeps through the layers of the towel drying it more quickly and efficiently, and adding some warmth at the same time. The bottom of the towel should not extend 150mm below the bottom horizontal bar.<\/p>\n<p><strong>Some More Tips:<\/strong> Don\u2019t \u201csnake\u201d the towel through the bars as the heat will just escape into the air. Don\u2019t place more than 4 layers at a time as this may prevent the outer layer from drying.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-187071513\" class=\"accordion-item\">\n\t\t<a id=\"accordion-187071513-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-det?\" aria-expanded=\"false\" aria-controls=\"accordion-187071513-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is DET?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-187071513-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-187071513-label\">\n\t\t\t\n\n<p>DET stands for Dry Element Technology which is the heating technology Bathroom Butler uses for heated towel rails. Simply explained a silicone coated heating wire is thread through the bars of the heated towel rail and when the power is switched on the heating wire gets hot which in turn heats up all the bars at once. This new technology allows for several benefits that would otherwise not be possible.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1106438511\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1106438511-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-is-better,-fluid-filled-or-det-heated-towel-rails?\" aria-expanded=\"false\" aria-controls=\"accordion-1106438511-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Which is better, Fluid filled or DET heated towel rails?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1106438511-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1106438511-label\">\n\t\t\t\n\n<p>Bathroom Butler has found DET to be better than Fluid Filled for several reasons, DET heated towel rails contain no thermal fluid thus there is no possibility of any leaks; DET heated towel rails are lighter and thus easier to install; DET heated towel rails also heat up quicker than Fluid Filled, thus making them more economical.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2152273160\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2152273160-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-will-it-take-my-heated-towel-rail-to-heat-up?\" aria-expanded=\"false\" aria-controls=\"accordion-2152273160-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long will it take my heated towel rail to heat up?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2152273160-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2152273160-label\">\n\t\t\t\n\n<p>10-15 minutes for Bathroom Butler DET heated towel rails to heat up to 30\u00b0C above room temperature, whereas the older Fluid Filled models can take anything from 60-90 minutes to heat up to working temperature.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-831794862\" class=\"accordion-item\">\n\t\t<a id=\"accordion-831794862-label\" class=\"accordion-title plain\" href=\"#accordion-item-where-is-the-switch-for-the-device?\" aria-expanded=\"false\" aria-controls=\"accordion-831794862-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Where is the switch for the device?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-831794862-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-831794862-label\">\n\t\t\t\n\n<p>If you purchase a Bathroom Butler DET heated towel rail with PTSelect Switch or TDC Timer then the switch will be located on the bottom left.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1946775555\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1946775555-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-ptselect-switch?\" aria-expanded=\"false\" aria-controls=\"accordion-1946775555-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the PTSelect Switch?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1946775555-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1946775555-label\">\n\t\t\t\n\n<p>PTSelect is short for the Personal Temperature Selection Switch which is discretely built into our heated towel rails with the designation PTS.&nbsp; The flexibility of the PTSelect switch allows users to adjust the temperature as desired for all year-round use and affords control over running costs by switching on and off the heated towel rail.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-336702699\" class=\"accordion-item\">\n\t\t<a id=\"accordion-336702699-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-tdc-timer?\" aria-expanded=\"false\" aria-controls=\"accordion-336702699-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the TDC Timer?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-336702699-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-336702699-label\">\n\t\t\t\n\n<p>TDC Timer is short for Total Digital Control Timer, which is elegantly built into our heated towel rails with the designation TDC.&nbsp; The advanced features of the TDC Timer allows users to program the heated towel rail to automatically switch on and off.&nbsp; The TDC Timer also has temperature adjustment so that users can increase or decrease the temperature of the unit to their personal liking for all year round use.&nbsp; The features of the TDC Timer help conserve energy and reduce running costs by as much as 75%.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2342820073\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2342820073-label\" class=\"accordion-title plain\" href=\"#accordion-item-if-the-heated-towel-rail-is-designed-to-run-24\/7,-then-why-add-a-control-switch?\" aria-expanded=\"false\" aria-controls=\"accordion-2342820073-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>If the heated towel rail is designed to run 24\/7, then why add a control switch?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2342820073-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2342820073-label\">\n\t\t\t\n\n<p>Light bulbs are also designed to run 24\/7, but when homeowners leave the room, they should switch the light off. So like any modern day appliance heated towel rails should be supplied with a switch to allow users to switch them off when not in use. Anything less would be wasteful.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1382187830\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1382187830-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-difference-between-a-radiator-and-a-heated-towel-rail?\" aria-expanded=\"false\" aria-controls=\"accordion-1382187830-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the difference between a radiator and a heated towel rail?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1382187830-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1382187830-label\">\n\t\t\t\n\n<p>Radiators are very popular in Europe and are designed as part of the central heating system of the home to heat the entire bathroom, and therefore use large amounts of electricity, between 600 Watts and 1500 Watts. While heated towel rails are not designed to heat the bathroom, their main purpose is to dry your bath towels and therefore use very little electricity, between 60 Watts to 120 Watts.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2262674266\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2262674266-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-difference-between-a-towel-warmer-and-a-heated-towel-rail?\" aria-expanded=\"false\" aria-controls=\"accordion-2262674266-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the difference between a towel warmer and a heated towel rail?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2262674266-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2262674266-label\">\n\t\t\t\n\n<p>A towel warmer is an appliance that is similar to a dryer and it is used to physically warm bath towels, it looks like a bucket and approximately 500 Watts of electricity. Heated towel rails on the other hand are designed to dry bath towels while adding a touch of warmth and use a maximum of 120 Watts of electricity. Not only are heated towel rails functional by providing a place for your bath towels to hang neatly and dry, but they are also d\u00e9cor items in bathrooms and are often used by interior designers as a design feature.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1962730704\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1962730704-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-difference-between-a-heated-towel-rail-and-a-heated-towel-rack?\" aria-expanded=\"false\" aria-controls=\"accordion-1962730704-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the difference between a heated towel rail and a heated towel rack?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1962730704-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1962730704-label\">\n\t\t\t\n\n<p>A heated towel rail is also sometimes referred to as a heated towel rack, this is just a different way of naming the same product.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-435762292\" class=\"accordion-item\">\n\t\t<a id=\"accordion-435762292-label\" class=\"accordion-title plain\" href=\"#accordion-item-where-does-the-power-cable-for-the-element-come-out?\" aria-expanded=\"false\" aria-controls=\"accordion-435762292-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Where does the power cable for the element come out?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-435762292-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-435762292-label\">\n\t\t\t\n\n<p>Bathroom Butler heated towel rails have a DUAL ENTRY electrical connection. This means that each heated towel rail has both bottom left hand and bottom right hand electrical connections. Therefore when installing the heated towel rail you can choose which side to connect the electrical power.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-366770749\" class=\"accordion-item\">\n\t\t<a id=\"accordion-366770749-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-amperages-of-the-heated-towel-rails?\" aria-expanded=\"false\" aria-controls=\"accordion-366770749-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What are the amperages of the heated towel rails?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-366770749-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-366770749-label\">\n\t\t\t\n\n<p>Refer to the specifications of the specific heated towel rail.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2241021003\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2241021003-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-much-does-it-cost-to-run-my-heated-towel-rail?\" aria-expanded=\"false\" aria-controls=\"accordion-2241021003-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How much does it cost to run my heated towel rail?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2241021003-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2241021003-label\">\n\t\t\t\n\n<p>On average the running cost (24hrs a day) can be worked out to be 0.34 cents* per watt per day. Bathroom Butler also offers two different power saving options, PTSelect Switch and TDC Timer enabling savings from 60% upwards. *Price includes VAT.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-939874781\" class=\"accordion-item\">\n\t\t<a id=\"accordion-939874781-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-save-electricity-by-using-the-power-saving-controllers?\" aria-expanded=\"false\" aria-controls=\"accordion-939874781-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How do I save electricity by using the power saving controllers?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-939874781-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-939874781-label\">\n\t\t\t\n\n<p>By using the controllers as they have been intended, by switching off the heated towel rail when not in use and by adjusting the temperature, consumers can reduce running costs by up to 75%. In our experience we have found that it takes approximately 4 hours to dry damp towels. It is, therefore only logical to switch off your heated towel rail once your towels are dry.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1053048190\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1053048190-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-the-heated-towel-rails-thermostatically-controlled?\" aria-expanded=\"false\" aria-controls=\"accordion-1053048190-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are the heated towel rails thermostatically controlled?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1053048190-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1053048190-label\">\n\t\t\t\n\n<p>No, the heated towel rails are designed to reach 30-35\u00b0C above room temperature (20\u00b0C) with no towels and 60-65\u00b0C above room temperature (20\u00b0C) with 4 layers of towels. To provide freedom of temperature choice Bathroom Butler DET heated towel rails are available with a built-in power control option of either the PTSelect Switch or TDC Timer which enables users to adjust the temperature of the unit.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1621573820\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1621573820-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-adjust-the-temperature-of-my-heated-towel-rail?\" aria-expanded=\"false\" aria-controls=\"accordion-1621573820-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I adjust the temperature of my heated towel rail?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1621573820-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1621573820-label\">\n\t\t\t\n\n<p>Yes, most of Bathroom Butler\u2019s DET heated towel rails are available with either, PTSelect Switch or TDC Timer, which allows users to adjust the temperature of the heated towel rail, increasing it in winter to dry towels and add a touch of warmth; and reducing it in summer to dry towels.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1905000159\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1905000159-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-surface-temperature-of-the-heated-towel-rail?\" aria-expanded=\"false\" aria-controls=\"accordion-1905000159-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the surface temperature of the heated towel rail?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1905000159-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1905000159-label\">\n\t\t\t\n\n<p>The heated towel rails are designed to reach 30-35\u00b0C above room temperature (20\u00b0C) with no towels.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4230805911\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4230805911-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-bathroom-butler-manufacture-fluid-filled-type-heated-towel-rails?\" aria-expanded=\"false\" aria-controls=\"accordion-4230805911-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Does Bathroom Butler manufacture Fluid Filled type heated towel rails?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4230805911-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4230805911-label\">\n\t\t\t\n\n<p>No, Bathroom Butler has discontinued its Fluid Filled heated towel rails due to DET heating technology being more advanced than the older Fluid Filled heating technology.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-986745565 > .col-inner {\n  padding: 12px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1377626706 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n@media (min-width:550px) {\n  #section_1377626706 {\n    padding-top: 53px;\n    padding-bottom: 53px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section has-parallax\" id=\"section_1287061084\">\n\t\t<div class=\"section-bg fill\" data-parallax-container=\".section\" data-parallax-background data-parallax=\"-8\">\n\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1980\" height=\"600\" src=\"https:\/\/www.bathroombutler.com\/au\/wp-content\/uploads\/sites\/6\/2021\/05\/Bathroom-Accessories-Warranty.jpg\" class=\"bg attachment-original size-original\" alt=\"Bathroom Butler Bathroom Accessories Warranty\" \/>\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1287061084 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n  min-height: 400px;\n}\n@media (min-width:550px) {\n  #section_1287061084 {\n    padding-top: 100px;\n    padding-bottom: 100px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n<span class=\"scroll-to\" data-label=\"Scroll to: #bathroom-accessories-anchor\" data-bullet=\"false\" data-link=\"#bathroom-accessories-anchor\" data-title=\"BTA\"><a name=\"bathroom-accessories-anchor\"><\/a><\/span>\n\n\n\t<section class=\"section\" id=\"section_1657179815\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"row\" style=\"max-width:1200px\" id=\"row-1440210062\">\n\n\n\t<div id=\"col-1039022170\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2 class=\"uppercase\"><span style=\"font-size: 200%\">FAQ <span style=\"font-weight: normal\">Bathroom Accessories<\/span><\/span><\/h2>\n<p>Every detail is well considered. Our bathroom accessories are made from one of the finest grades Stainless Steel, combined with flawless design and meticulous engineering.&nbsp;<\/p>\n<h3><span style=\"font-size: 200%\">INSTALLATION<\/span><\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1784628584\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1784628584-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-tools-do-i-need-to-install-my-bathroom-butler-bathroom-accessories?\" aria-expanded=\"false\" aria-controls=\"accordion-1784628584-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What tools do I need to install my Bathroom Butler bathroom accessories?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1784628584-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1784628584-label\">\n\t\t\t\n\n<p>To install our bathroom accessories in a masonry (brick) wall you need a Hand Drill Machine, Tape Measure, Pencil, Spirit Level Screw Driver and various drill bits (\u00d810mm Spade Bit, \u00d86mm masonry drill bits).<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\t<div id=\"gap-401369264\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-401369264 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n\n<h3><span style=\"font-size: 200%\">PRODUCTS<\/span><\/h3>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3485752557\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3485752557-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-rigid-loc-mounting-system?\" aria-expanded=\"false\" aria-controls=\"accordion-3485752557-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the RIGID Loc Mounting system?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3485752557-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3485752557-label\">\n\t\t\t\n\n<p>The RIGID Loc is a unique mounting method for bathroom accessories designed and engineered by Bathroom Butler that prevents accessories from coming loose. At Bathroom Butler we believe in a business ethos of continuous innovation and designing products by listening to what customers have to say. One of the most common problems with bathroom accessories is that the grub screws need constant retightening to prevent the accessories from coming loose. Bathroom Butler\u2019s RIGID Loc Mounting System was specially engineered to overcome this problem. The patented design ensures Bathroom Butler\u2019s accessories remain firmly secured in place.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3503812209\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3503812209-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-is-the-rigid-loc-mounting-system-better-than-the-traditional-fixation-method-using-grub-screws?\" aria-expanded=\"false\" aria-controls=\"accordion-3503812209-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Why is the RIGID Loc Mounting System better than the traditional fixation method using grub screws?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3503812209-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3503812209-label\">\n\t\t\t\n\n<p>The RIGID Loc Mounting System has been tested vigorously for performance and durability in-house. A strenuous knock test was developed to simulate the vibrations caused by daily use of various bathroom accessories. The RIGID Loc Mounting System passed more than 100 000 knocks which is incredible compared to the traditional grub screw fixation which failed after only 300 knocks.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2703152715\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2703152715-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-does-rigid-loc-work?\" aria-expanded=\"false\" aria-controls=\"accordion-2703152715-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How does RIGID Loc work?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2703152715-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2703152715-label\">\n\t\t\t\n\n<p>As DIY products, Bathroom Butler accessories are easy and simple to install. A screw with a T-shaped barrel clamps down on the wall fixing. As you slide the accessory over the wall fixing, the barrel fits neatly into its groove. When you tighten the screw the T-shaped barrel slides down into place, pulling the accessory tight against the wall. The barrel is then locked into place.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2905544426\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2905544426-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-do-you-supply-fischer\u00ae-ux-wall-plugs-with-the-product?\" aria-expanded=\"false\" aria-controls=\"accordion-2905544426-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Why do you supply Fischer\u00ae UX Wall Plugs with the product?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2905544426-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2905544426-label\">\n\t\t\t\n\n<p>When we were designing the RIGID Loc Mounting System we found that there were two parts to having a secure mounting. The first is the fixing of the mounting bracket to the wall and the second is the fixing of the accessory to the mounting bracket. We solved the problem of a secure mounting between the accessory and mounting bracket with RIGID Loc, but we also found a problem when fixing the mounting bracket to the wall. The basic problem is that most walls today are very soft resulting in a problem of oversized holes being drilled and also many installers using the closest drill size they have in their toolbox again resulting in oversized holes. We found that when using original Fischer\u00ae UX Wall Plugs, the mounting bracket is still secure even in oversized holes.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-609505897\" class=\"accordion-item\">\n\t\t<a id=\"accordion-609505897-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-install-my-bathroom-accessories-on-dry-wall?\" aria-expanded=\"false\" aria-controls=\"accordion-609505897-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I install my bathroom accessories on dry wall?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-609505897-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-609505897-label\">\n\t\t\t\n\n<p>Yes, you can install Bathroom Butler RIGID Loc bathroom accessories on a dry wall using the original Fischer\u00ae UX Wall Plugs supplied with the product. Provided the dry wall is thicker than 24mm or you can fasten directly into a stud.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1238192057\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1238192057-label\" class=\"accordion-title plain\" href=\"#accordion-item-should-i-remove-the-template-after-i&#039;ve-drilled-my-holes?\" aria-expanded=\"false\" aria-controls=\"accordion-1238192057-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Should I remove the template after I've drilled my holes?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1238192057-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1238192057-label\">\n\t\t\t\n\n<p>No, you must not remove the template. The reason for this is that the mounting template actually forms part of the RIGID Loc Mounting System by acting as a non-slip surface between the wall and the ribbed back of the mounting bracket.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-466819878\" class=\"accordion-item\">\n\t\t<a id=\"accordion-466819878-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-it-matter-which-way-the-rigid-loc-barrel-is-inside-the-product?\" aria-expanded=\"false\" aria-controls=\"accordion-466819878-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Does it matter which way the RIGID Loc barrel is inside the product?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-466819878-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-466819878-label\">\n\t\t\t\n\n<p>Yes it does matter which way the RIGID Loc barrel is positioned. The little legs must be facing downwards like legs on the ground. The purpose of the legs is to make sure the RIGID Loc barrel does not rotate when the screw is tightened.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-391130170\" class=\"accordion-item\">\n\t\t<a id=\"accordion-391130170-label\" class=\"accordion-title plain\" href=\"#accordion-item-when-do-i-know-i&#039;ve-tightened-my-bathroom-accessories-enough?\" aria-expanded=\"false\" aria-controls=\"accordion-391130170-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>When do I know I've tightened my bathroom accessories enough?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-391130170-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-391130170-label\">\n\t\t\t\n\n<p>You know you have tightened the RIGID Loc bathroom accessories enough when the cover plate is tight against the wall. To achieve this, make sure that you hold the Allen key on the long end to get as much leverage as possible.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3016113077\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3016113077-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-glue-mounting-work?\" aria-expanded=\"false\" aria-controls=\"accordion-3016113077-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Does glue mounting work?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3016113077-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3016113077-label\">\n\t\t\t\n\n<p>In our opinion there are too many sensitive installation requirements with all the glue mounting systems at this point in time. Until a glue has been developed that is not sensitive to small amounts of dirt, dust and moisture we do not believe in offering a glue mounting.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1402105579\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1402105579-label\" class=\"accordion-title plain\" href=\"#accordion-item-once-installed,-can-i-remove-my-rigid-loc-bathroom-accessories?\" aria-expanded=\"false\" aria-controls=\"accordion-1402105579-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Once installed, can I remove my RIGID Loc bathroom accessories?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1402105579-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1402105579-label\">\n\t\t\t\n\n<p>Yes, you can remove your bathroom accessories from the wall by loosening the screw using the Allen key. You will however notice that it is more difficult to loosen the screw than it was to tighten it \u2013 this is RIGID Loc in action.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3617985512\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3617985512-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-it-matter-which-way-i-install-the-rigid-loc-mounting-bracket?\" aria-expanded=\"false\" aria-controls=\"accordion-3617985512-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Does it matter which way I install the RIGID Loc mounting bracket?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3617985512-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3617985512-label\">\n\t\t\t\n\n<p>Yes, it does matter which way you install the RIGID Loc mounting bracket. If it is not installed the correct way around, the accessory will not slide over the mounting.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3875364878\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3875364878-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-have-to-use-the-screws-&#038;-plugs-you-supply?\" aria-expanded=\"false\" aria-controls=\"accordion-3875364878-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do I have to use the screws &amp; plugs you supply?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3875364878-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3875364878-label\">\n\t\t\t\n\n<p>No you do not, however we highly recommend that you do as it will make for a more secure mounting.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3373261084\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3373261084-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-size-hole-should-i-drill-for-my-bathroom-accessories?\" aria-expanded=\"false\" aria-controls=\"accordion-3373261084-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What size hole should I drill for my bathroom accessories?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3373261084-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3373261084-label\">\n\t\t\t\n\n<p>For the Fischer\u00ae UX Wall Plugs you should use \u00d86mm drill bit. If you drill a hole that is too big then it will weaken your mounting.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-536327923\" class=\"accordion-item\">\n\t\t<a id=\"accordion-536327923-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-material-are-bathroom-butler-bathroom-accessories-made-from?\" aria-expanded=\"false\" aria-controls=\"accordion-536327923-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What material are Bathroom Butler Bathroom accessories made from?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-536327923-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-536327923-label\">\n\t\t\t\n\n<p>All Bathroom Butler bathroom accessories marked SS304 are made from Grade 304 Stainless Steel which is one of the more premium grades of commercial stainless steel available.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3612214990\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3612214990-label\" class=\"accordion-title plain\" href=\"#accordion-item-will-my-bathroom-accessories-rust?\" aria-expanded=\"false\" aria-controls=\"accordion-3612214990-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Will my bathroom accessories rust?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3612214990-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3612214990-label\">\n\t\t\t\n\n<p>No, all bathroom accessories marked SS304 are made from Grade 304 Stainless Steel which has the inherent property of being rust resistant.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1871076700\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1871076700-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-take-care-of-my-stainless-steel-bathroom-accessories?\" aria-expanded=\"false\" aria-controls=\"accordion-1871076700-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I take care of my Stainless Steel bathroom accessories?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1871076700-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1871076700-label\">\n\t\t\t\n\n<p>Simply wipe your product down regularly with a warm damp cloth then buff it dry. Dust particles contain contaminants, and if they are allowed to settle on any product for long enough, they will eventually cause marks to form.<\/p>\n<ul>\n<li><strong>Removing light scratches:<\/strong> Metal polish can be used to remove light scratches or blemishes.<\/li>\n<li><strong>Tile grout cleaner is out:<\/strong> Never use tile grout cleaner on your GRADE 304 Stainless Steel products, as it will cause brown marks that are almost impossible to remove. If you are retiling your bathroom \u2013 it is always better to remove any stainless steel fittings or fixtures beforehand, and only re-install them once the grout has been successfully applied and the excess tile grout has been removed.<\/li>\n<li><strong>Steel wool is a no-no:<\/strong> Never scour the surface with steel wool, as it will cause scratches on your Stainless Steel product and it will contaminate the surface.<\/li>\n<li><strong>Chlorine will damage the surface:<\/strong> Avoid any household detergents that contain Chlorine as this can affect the surface finish of your Stainless Steel product.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1131730505\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1131730505-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-purchase-spares-such-as-extra-tumblers-and-brushes?\" aria-expanded=\"false\" aria-controls=\"accordion-1131730505-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I purchase spares such as extra tumblers and brushes?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1131730505-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1131730505-label\">\n\t\t\t\n\n<p>Yes, Bathroom Butler carries spares for all of its products.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2495413785\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2495413785-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-mount-my-bathroom-butler-accessories-to-glass?\" aria-expanded=\"false\" aria-controls=\"accordion-2495413785-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I mount my Bathroom Butler accessories to glass?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2495413785-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2495413785-label\">\n\t\t\t\n\n<p>Yes, Bathroom Butler has developed a glass mounting for its accessories to allow for secure mounting to glass panels such as shower doors. The holes in the glass need to be drilled prior to the glass being tempered.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1039022170 > .col-inner {\n  padding: 12px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1657179815 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n@media (min-width:550px) {\n  #section_1657179815 {\n    padding-top: 53px;\n    padding-bottom: 53px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-496","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Bathroom Butler Australia<\/title>\n<meta name=\"description\" content=\"Find all the answers to Frequently Asked Questions on Bathroom Butler Heated Towel Racks and Bathroom Accessories.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bathroombutler.com\/au\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - 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