Yes, they are safe to use however a heated towel rail is a heating device and thus should be treated as such and used for its intended purpose.
Yes, all our DET heated towel rails are tested and conform to the IEC 60335-1 and IEC 60335-2-43 safety standards which specify the safe temperature limits.
No, the IEC 60335-1 and IEC 60335-2-43 are the only international safety standards that are recognized in most countries around the world that contain specifications of safe working temperatures.
Yes it does as this is part of the product design. It is also important to note that it is only the covered surfaces that increase in temperature, not the entire rail. This is a benefit of not having any fluid in the heated towel rail. The uncovered and exposed surfaces remain below an absolute temperature of 55°C.
Yes, dry element heated towel rails are perfectly safe to use in a damp environment as they have International Protection rating of IPX5 and have been tested and comply with the relevant international safety standard.
Bathroom Butler heated towel rails have an IPX5 rating and are therefore certified to be installed in zones 1, 2 and 3 in a bathroom which includes the area above a bath. Certification is available upon request.
There is no specific height that a heated towel rail must be installed at, in most cases it is a personal choice. We do however have our recommended heights available on downloadable pdf files for each model.
Yes, they are easy to install and each heated towel rail is supplied with simple installation instructions along with a mounting template for accurate measuring.
As an optional extra Bathroom Butler can supply longer wall mounts for the top section to ensure that the towel rail remains parallel to the wall.
Yes, you can install your heated towel rail yourself but according to the law you must get a registered electrical wireman to connect your heated towel rail to the electrical mains.
The Bathroom Butler heated towel rail allows for both visible and hidden wiring dependent on the customer's choice. However the hidden wiring is more aesthetically appealing. For hidden wiring, conduiting would have to be installed into the wall for the cable to run through. Each heated towel rail is supplied with 700mm of cable.
Yes. Only Bathroom Butler DET towel rails can be installed with the EO at the top. This is done by simply turning the Bathroom Butler DET towel rail upside down.
Refer to the specifications of the specific heated towel rail.
A double pole isolator is a disconnecting switch that disconnects both live and neutral conductors in a single phase supply. In other words it isolates the appliance from any electricity. The heated towel rail must be connected to an isolator, where a) the isolating switch is within 1.5m of the heated towel rail or b) in a distribution board (if the isolating switch can be locked in the open position) or c) a socket outlet (plug socket) where it is recommended that the heated towel rail is within 3m of the plug socket.
The primary purpose of heated towel rails is to dry towels, which makes them a necessity. By using heated towel rails, users can benefit from dry towels, reduced water and electricity consumptions, and a beautiful storage solution that prevents a damp environment on the surface of bath towels for bacteria and mould.
By using a heated towel rail consumers are completely drying their bath towels after each use, therefore eliminating the need to wash and tumble dry towels as often, thereby saving electricity and water.
Bathroom Butler heated towel rails use similar wattage to that of 1 or 2 incandescent light bulbs, therefore a heated towel rail is very cost effective. The average wattage of a heated towel rail is between 60W and 100W. Please refer to the technical pdf file of the specific model for the exact wattage.
No, all polished heated towel rails are made from GARDE 304 Stainless Steel which is rust resistant.
All polished heated towel rails are made from GRADE 304 Stainless Steel, which is 100% recyclable.
To clean the product firstly switch OFF your heated towel rail and allow it to cool down. Secondly wipe it down with a warm damp cloth then buff it dry.
For optimum drying, we recommend that a towel is folded twice creating 4 layers and then placed on the horizontal bars of the heated towel rail. By folding the towel in 4 layers, the heat is trapped under the towel which then slowly seeps through the layers of the towel drying it more quickly and efficiently, and adding some warmth at the same time. The bottom of the towel should not extend 150mm below the bottom horizontal bar.
Some More Tips: Don’t “snake” the towel through the bars as the heat will just escape into the air. Don’t place more than 4 layers at a time as this may prevent the outer layer from drying.
DET stands for Dry Element Technology which is the heating technology Bathroom Butler uses for heated towel rails. Simply explained a silicone coated heating wire is thread through the bars of the heated towel rail and when the power is switched on the heating wire gets hot which in turn heats up all the bars at once. This new technology allows for several benefits that would otherwise not be possible.
Bathroom Butler has found DET to be better than Fluid Filled for several reasons, DET heated towel rails contain no thermal fluid thus there is no possibility of any leaks; DET heated towel rails are lighter and thus easier to install; DET heated towel rails also heat up quicker than Fluid Filled, thus making them more economical.
10-15 minutes for Bathroom Butler DET heated towel rails to heat up to 30°C above room temperature, whereas the older Fluid Filled models can take anything from 60-90 minutes to heat up to working temperature.
If you purchase a Bathroom Butler DET heated towel rail with PTSelect Switch or TDC Timer then the switch will be located on the bottom left.
PTSelect is short for the Personal Temperature Selection Switch which is discretely built into our heated towel rails with the designation PTS. The flexibility of the PTSelect switch allows users to adjust the temperature as desired for all year-round use and affords control over running costs by switching on and off the heated towel rail.
TDC Timer is short for Total Digital Control Timer, which is elegantly built into our heated towel rails with the designation TDC. The advanced features of the TDC Timer allows users to program the heated towel rail to automatically switch on and off. The TDC Timer also has temperature adjustment so that users can increase or decrease the temperature of the unit to their personal liking for all year round use. The features of the TDC Timer help conserve energy and reduce running costs by as much as 75%
Light bulbs are also designed to run 24/7, but when homeowners leave the room, they should switch the light off. So like any modern day appliance heated towel rails should be supplied with a switch to allow users to switch them off when not in use. Anything less would be wasteful.
Bathroom Butler heated towel rails have a DUAL ENTRY electrical connection. This means that each heated towel rail has both bottom left hand and bottom right hand electrical connections. Therefore when installing the heated towel rail you can choose which side to connect the electrical power.
Refer to the specifications of the specific heated towel rail.
On average the running cost (24hrs a day) can be worked out to be 0.34 cents* per watt per day. Bathroom Butler also offers two different power saving options, PTSelect Switch and TDC Timer enabling savings from 60% upwards. *Price includes VAT.
By using the controllers as they have been intended, by switching off the heated towel rail when not in use and by adjusting the temperature, consumers can reduce running costs by up to 75%. In our experience we have found that it takes approximately 4 hours to dry damp towels. It is, therefore only logical to switch off your heated towel rail once your towels are dry.
No, the heated towel rails are designed to reach 30-35°C above room temperature (20°C) with no towels and 60-65°C above room temperature (20°C) with 4 layers of towels. To provide freedom of temperature choice Bathroom Butler DET heated towel rails are available with a built-in power control option of either the PTSelect Switch or TDC Timer which enables users to adjust the temperature of the unit.
Yes, most of Bathroom Butler’s DET heated towel rails are available with either, PTSelect Switch or TDC Timer, which allows users to adjust the temperature of the heated towel rail, increasing it in winter to dry towels and add a touch of warmth; and reducing it in summer to dry towels.
The heated towel rails are designed to reach 30-35°C above room temperature (20°C) with no towels.
No, Bathroom Butler has discontinued its Fluid Filled heated towel rails due to DET heating technology being more advanced than the older Fluid Filled heating technology.
Bathroom Butler heated towel rails are available nationwide within South Africa. For more information please see the find a retailer section on our website.